Privacy Policy

Last updated: December 5, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Discord account information (username, user ID, email, avatar)
  • Server/guild information for servers where you use our bots
  • Payment information (processed securely through PayPal)
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf (e.g., PayPal for payments)
  • To comply with legal obligations
  • To protect the rights and safety of AlphaCore Solutions and our users

4. Discord OAuth

We use Discord OAuth for authentication. When you log in with Discord, we receive your Discord username, user ID, email address, and avatar. We also request permission to view your Discord servers to enable bot functionality. We do not have access to your Discord password.

5. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. Your data is stored on secure servers and is encrypted in transit.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact us and we will delete your information within 30 days, except where we are required to retain it by law.

7. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use our services
  • Improve our services

You can control cookies through your browser settings.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Export your data in a portable format

9. Children's Privacy

Our services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: